Accessibility statement

Last updated: 30 November 2025

FTG Finance Technologies GmbH strives to make the website www.fintogo.ai and the fintogo learning platform accessible in line with the national legislation implementing Directive (EU) 2016/2102 of the European Parliament and of the Council and the Austrian Accessibility Act (Barrierefreiheitsgesetz, BaFG).

1. Scope

This accessibility statement applies to the website www.fintogo.ai and to the fintogo learning platform provided through it.

2. Compliance status

This website is partially compliant with the requirements of the harmonised European standard EN 301 549 and the Web Content Accessibility Guidelines (WCAG 2.1) at conformance level AA.

Non-accessible content

The content listed below is not yet fully accessible for the following reasons:

  • Non-compliance with the Accessibility Act:
    • Some PDF documents have not yet been fully prepared for accessibility
    • Some videos do not yet have complete subtitles or audio descriptions
    • Some interactive elements of the AI-powered learning platform are still being optimised for screen readers
  • Disproportionate burden:
    • Older learning content published before 28 June 2025 is being made accessible step by step

3. Preparation of this accessibility statement

This statement was prepared on 30 November 2025 and is based on a self-assessment against WCAG 2.1 conformance level AA.

Last review of the statement: 30 November 2025

4. Measures to support accessibility

FTG Finance Technologies GmbH takes the following measures to ensure the accessibility of www.fintogo.ai:

  • Accessibility is part of our corporate policy and product development
  • Training our employees in digital accessibility
  • Involving people with disabilities in our usability tests
  • Continuous review and improvement of accessibility
  • Use of semantically correct HTML structures
  • Provision of alternative texts for images and graphics
  • Ensuring sufficient colour contrast
  • Keyboard navigation for all interactive elements
  • Responsive design for different devices and screen sizes

5. Feedback and contact

We strive to continuously improve the accessibility of this website. If you encounter barriers or have suggestions for improvement, please contact us:

Accessibility contact point

FTG Finance Technologies GmbH
Maximilian Hrebicek
Börsegasse 9/8
1010 Vienna
Austria

Email: office@fintogo.ai

We aim to answer your enquiry within 5 working days.

6. Enforcement procedure

If you are not satisfied with the response to your notification or enquiry, you can contact the competent enforcement body:

Conciliation body for digital accessibility (Schlichtungsstelle für digitale Barrierefreiheit)

Sozialministeriumservice (Austrian Federal Social Welfare Office)
Babenbergerstraße 5
1010 Vienna

Email: barrierefreiheit@sozialministeriumservice.at
Web: www.sozialministeriumservice.gv.at

7. Technical specifications

The accessibility of www.fintogo.ai relies on the following technologies:

  • HTML5
  • CSS3
  • JavaScript
  • WAI-ARIA (Accessible Rich Internet Applications)

These technologies are used to ensure conformance with the WCAG 2.1 guidelines at level AA.

8. Assessment methods

Accessibility was assessed using the following methods:

  • Self-assessment: Internal evaluation by our development team
  • Automated tools: Use of accessibility testing tools
  • Manual review: Tests with screen readers and keyboard navigation
  • User testing: Feedback from users with different assistive technologies

9. Alternative means of access

If you come across content that is not accessible to you, we offer the following alternatives:

  • Provision of content in alternative formats (e.g. accessible PDF, Word documents)
  • Support and advice by telephone
  • Email communication as an alternative to web forms

10. Ongoing improvements

Our accessibility roadmap

Short term (by Q1 2026):

  • Full optimisation of all interactive elements for screen readers
  • Subtitles for all video content
  • Preparation of all PDF documents according to the PDF/UA standard

Medium term (by Q3 2026):

  • Implementation of audio descriptions for learning videos
  • Extension of keyboard navigation in complex learning modules
  • Integration of sign language videos for key content

Long term (by 2027):

  • Full WCAG 2.1 AAA conformance for all core areas
  • Continuous accessibility checks for all new features
  • Regular training for the entire team

11. Applicable legislation

This accessibility statement was prepared on the basis of the following legislation:

  • Accessibility Act (Barrierefreiheitsgesetz, BaFG) - implementation of Directive (EU) 2019/882
  • Web Accessibility Act (Web-Zugänglichkeits-Gesetz, WZG) - implementation of Directive (EU) 2016/2102
  • Web Content Accessibility Guidelines (WCAG) 2.1
  • European standard EN 301 549

Note: This statement is reviewed and updated regularly to reflect the current state of accessibility. We strive to create an inclusive digital learning environment for all users.